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  African Journal of Hospitality, Tourism and Leisure               ISSN 2223 814X
  • Home
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  • Editorial
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  • Publications
    • Archive >
      • Volume 9(4) and 9(3)
      • Volume 9(1) and 9(2)
      • 2019
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      • 2017
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      • 2004-2015
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    • 2022
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    • 2024
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2024 Publications

  VOLUME 13(4) 2024
1.
Residents’ Responsibility Behaviour in Cultural Heritage Tourism: The Role of Cultural Intelligence and Tourism Impacts -  Ahmed, N. & Dar, S.A. DOI: https://doi.org/10.46222/ajhtl.19770720.552     
2. An Assessment of Tourism Infrastructure in the Niger Delta Region of Nigeria - Anunobi, H.N. & Okpoko, P.U. DOI: https://doi.org/10.46222/ajhtl.19770720.553     
3. Navigating the Nexus: Climate Change, Protected Areas, and Local Tourism Communities in Sub-Saharan Africa - Chambwe, M. & Shereni, N.C.  DOI: https://doi.org/10.46222/ajhtl.19770720.554     
4. Co-creation and Cultural Immersion: Empowering Small Businesses through Creative Tourism - Dias, A., Shazid, S. & Pereira, L.  DOI: https://doi.org/10.46222/ajhtl.19770720.555    
5. Tourist Perceptions of Tour Guide Competencies to Co- create Memorable Tourism Experiences - Hurombo, B., Vakira, E. & Shereni, N.C.  DOI: https://doi.org/10.46222/ajhtl.19770720.556     
6. Overcoming the Career Barriers: Role of Career Optimism in Shaping the Career Intentions of Tourism & Hospitality Students - Kashkari, M.A. & Qureshi, R.A. & Mir, M.A.  DOI: https://doi.org/10.46222/ajhtl.19770720.557    
7. Challenges in Long-Term Public-Private Partnership: Impacts on Public Resource Utilisation - Septian, E., Wulandari, E., Suharto, D.G. & Pratama, O.  DOI: https://doi.org/10.46222/ajhtl.19770720.558     
8. Internal Factors Affecting Rural Tourism SMMEs in South Africa - Ramukumba, T. & Sethwana, M.V. DOI: https://doi.org/10.46222/ajhtl.19770720.559     
9. Moderating Role of Service Innovation on the Relationship between Service Quality and Performance of Hotels in Kenya - Musoga, B., Ngugi, L. & Wanjau, N.L. DOI: https://doi.org/10.46222/ajhtl.19770720.560     
10. Off the Beaten Track Tour in Inner-City Johannesburg: A Supply-Side Perspective - Malohva, M.C.M., Rogerson, C.M., Rogerson J.M. & Giddy, J.K.  DOI: https://doi.org/10.46222/ajhtl.19770720.561     
11. Conceptualising Franchise Success and Failure in the South African Quick Service Restaurant Sector - Marks, J. & Kirtland-Ashford, A.  DOI: https://doi.org/10.46222/ajhtl.19770720.562     
12. Determinants of Tourist Destination Loyalty: Investigating Openness to Experience as Moderating Variables - Nawarini, A.T., Hariadi, P. & Banani, A.  DOI: https://doi.org/10.46222/ajhtl.19770720.563     
13. Integrated Enhancement Model for Promoting Cultural Heritage Tourism in South Africa - Mokabe, M.  DOI: https://doi.org/10.46222/ajhtl.19770720.564     
14. The Metaverse: Perceived Impacts of the New Frontier in Sustainable Tourism - Mashapa, M.M. & Hassen, P. DOI: https://doi.org/10.46222/ajhtl.19770720.565     
15. Recreational Facilities and Medical Tourism in South West Nigeria - Iwuagwu, C.C., Ezenagu, N., Ademowo, A.J. & Ijabadeniyi, O. DOI: https://doi.org/10.46222/ajhtl.19770720.566     
16. Stakeholders’ Perceptions on the Economic Impacts of Vredefort World Heritage Site - Lekaota, L. & Ngidi, K.M.L. DOI: https://doi.org/10.46222/ajhtl.19770720.567     
17.  The Effects of Organizational E-readiness on E-marketing Adoption in Tourism Businesses of Ethiopia: The Mediating Role of Innovation Attributes - Misganaw, A.A. & Signh, A. DOI: https://doi.org/10.46222/ajhtl.19770720.568     
18. Addressing Overtourism in Mombasa County: Perspectives from Residents and Stakeholders -Muchiri, J.W. & Revérte, F.G.  DOI: https://doi.org/10.46222/ajhtl.19770720.569     
19. Consumer Engagement Through Gamification On E-Tailing Platform - Tabeck, P.S., Jain, V. & Ahuja, V. DOI: https://doi.org/10.46222/ajhtl.19770720.570     
20. Event Quality Determinants of Spectator Attendance at Semi-Professional Basketball Games in Gauteng Province, South Africa - Mokoena, K., Mabasa, P.N. & Tesnear, S.  DOI: https://doi.org/10.46222/ajhtl.19770720.571     
21. Socioeconomic Dynamics of Township Tourism in Soweto: Community Perceptions on Impacts - Mpotaringa, M.C. & Tichaawa, T.M. DOI: https://doi.org/10.46222/ajhtl.19770720.572     
22. Future Travel Intention Aligned with Halal Values: An Islamic Quality Model for Destinations - Sumaryadia., Hurriyati, R., Wibowom, L.A., Gaffar, V. & Rafdinal, W. DOI: https://doi.org/10.46222/ajhtl.19770720.573
23.  Maximizing Tourists’ Engagement and Revisitation Through Multi-Sensory Heritage Destination Marketing in Egypt - Salem, A.E., Saleh, M.I., Hassan. T.H., Dehoorne, O., Hassanin, M.A., Megeed, S.A.T.S.A. DOI: https://doi.org/10.46222/ajhtl.19770720.574 
24.  Service Quality in Pub Restaurants: Insights from a South African Township - Mahlangu, W.T.S., Roberson, J.R. & Smith, A.J.  DOI: https://doi.org/10.46222/ajhtl.19770720.575     
25.  Safari Tourism in the Post-COVID-19 Environment: The Case of Small Businesses in Mpumalanga - Sithole, B., Giddy, J.K. & Nsukwini, S.  DOI: https://doi.org/10.46222/ajhtl.19770720.576     
26.  Students’ Expectations of Work Integrated Learning in Tourism and Hospitality - Ntshangase, S.D., Mabaleka, N.M. & Sibisi, A.S.  DOI: https://doi.org/10.46222/ajhtl.19770720.577     
27. Factors Influencing Tourists’ Revisit Intention: The Effect of Safety and Security, Accessibility, Service Quality, and Destination Image - Darabseh, E., Alawneh, K.A., Alananzeh, O.A. & Shatnawi, H.S.  DOI: https://doi.org/10.46222/ajhtl.19770720.578     
28. The Influence of Peer-to-Peer Accommodation on the Competitive Landscape of Star-Rated Hotels in Kenya - Mwaniki, K.W., Fwaya, E.V.O. & Kinyua, C. https://doi.org/10.46222/ajhtl.19770720.579    

VOLUME 13(3) 2024
1. Influence of Service Quality on Customer Satisfaction and Return Intention at a Restaurant: The Case of a Student-Operated Restaurant in South Africa - Mtukushe, A., Nyathela-Sunday, T. & Mhlanga, O. DOI: https://doi.org/10.46222/ajhtl.19770720.527     
2. Nepotism and Hotel Employees' Intention to Leave: Does Ethical Leadership Matter? - Khairy, H.A. Baquero, A., Mathew, V., El-Meligy, M.A., Alhadry, O.M. & Alsetoohy, O.   DOI: https://doi.org/10.46222/ajhtl.19770720.528    
3. Between Authentic Feedback and Greedy Behavior: Strategies for Mitigating Tourists' Exaggerated Negative Reviews -  Hassan, T.H., Salem A.E., Hamza, Y.E., Ahmed, I.S., Safarov, B. & Saleh, M.I. DOI: https://doi.org/10.46222/ajhtl.19770720.529
4. Exploring the Challenges When Implementing Universal Accessibility in White Water-based Adventure Tourism- Hurombo, B., Makuyana, T., Hove, Z., Kuseni, M. & Baipai, R.  DOI: https://doi.org/10.46222/ajhtl.19770720.530
5. Profiling Ecotourists at a South African Wetland Park Based on Demographics and Participation in Ecologically-responsible Tourism Practices -Kuseni, M., Hermann, U. & Sifolo, P.   DOI: https://doi.org/10.46222/ajhtl.19770720.531
6. Factors Affecting Generation Z’s Intention of Choosing a Tourism Destination - Long, H.P. & Hien, T.D. DOI: https://doi.org/10.46222/ajhtl.19770720.532     
7.  Meeting Online Customers’ Expectations: How Do E-Service Quality and E-Reputation Impact Restaurant E-Customer Satisfaction? - Hassan, T.H., Al-Hyari, H.S., Helal, M.Y., Elshawarbi, N.E., Mahamoud, H.M.E., Hashish, M.E-S., Anas, A.M., Bilalov, B., Ahmed, I.S. & Moustafa, F.A.S.  DOI: https://doi.org/10.46222/ajhtl.19770720.533

8.  Predictors of Behavioural Intention and the Mediating Effects of Hotel Virtual Reality Experience and Cognitive Absorption - Calinao, R.J. & Gamoso, R.  DOI: https://doi.org/10.46222/ajhtl.19770720.534     
9. Dark Tourism Motivations, Experience, Emotions and Behaviour of Tourists - Dar, H. & Kaur, A. DOI: https://doi.org/10.46222/ajhtl.19770720.535     
10. The Authenticity of Cultural Festivals as Perceived by Host Communities: A South African Case Study -  Masilela M., Hoogendoorn, G. & Visser, G. DOI: https://doi.org/10.46222/ajhtl.19770720.536     
11. Influencing Travel Decisions: Social Media's Role in Destination Perception and Visit Intentions - Susanto, E., Gaffar, V., Disman, D. & Furqon, C. DOI: https://doi.org/10.46222/ajhtl.19770720.537     
12. Tourism as a Cultural Ecosystem Service in Protected Areas: A Review of Emerging Issues - Kifworo, C. & Dube, K. DOI: https://doi.org/10.46222/ajhtl.19770720.538     
13. Drivers and Barriers of Carbon Footprint Reduction in the Hospitality Sector -  Shereni, N.C. & Rogerson, C.M. DOI: https://doi.org/10.46222/ajhtl.19770720.539     
14. Identifying Research Gaps in Destination Branding and Social Media Studies Between the Global North and Global South: Literature Review - Makumbi, M.B. & du Preez, E.A. DOI: https://doi.org/10.46222/ajhtl.19770720.540     
15.  The Contribution of Africa’s Tourism to Sustainable Development Goals: A Cluster Analysis on Employment, Decent Work, and Gender Equality - Castro, C.  DOI: https://doi.org/10.46222/ajhtl.19770720.541    
16.  Going Green in Developing Countries: A Systematic Review of Intention to Stay at Green Hotels and Future Directions - Damaianti, I., Farradia, Y., Shafi, S. & Salleh, H.S.  DOI: https://doi.org/10.46222/ajhtl.19770720.542     
17.  Analysis of Effects of Green Practices on Sustainability in Urban Hotels in Kenya - Kamunzyu, E., Makopondo, R. & Opondo, J. DOI: https://doi.org/10.46222/ajhtl.19770720.543    
18. Influence of Tour Operators on Collaborative Marketing in Small Tourism Enterprises - Myeni, S. & Chili, N.  DOI: https://doi.org/10.46222/ajhtl.19770720.544
19. The Impact of Eco-gamification on Sustainable Tourist Behaviour: The Mediating Role of Word of Mouth - Mahmoud, E.N., Maher, A. & Al-Azab, M.R.  DOI: https://doi.org/10.46222/ajhtl.19770720.545    
20. The Interplay Between Tourism Development, Quality of Life, and Local Support for Tourism Growth -  Agboola, M.T. & Yotsumoto, Y.  DOI: https://doi.org/10.46222/ajhtl.19770720.546     
21. Establishing the Influence of Technology on Travel Behaviour through Bibliometric Analysis - Gupta, S., Sharma, S. & Gautam, P.K DOI: https://doi.org/10.46222/ajhtl.19770720.547
22. The Role of Digital Marketing in Sustainable Tourism: Evidence from Indonesia - Badari, A., Mursitama, T.N., Maulana, A.E. & Pradipto, Y.D.  DOI: https://doi.org/10.46222/ajhtl.19770720.548     
23. Developing a Sustainable Tourism Through Women Participation: The Role of Cultural Identity - Lee, C.W., Idris, I. & Maharani, D.  DOI: https://doi.org/10.46222/ajhtl.19770720.549     
24. Small Town Tourism and Marketing: Is a Destination Marketing Organisation the Answer?-Proos, E. & de Klerk, B. DOI: https://doi.org/10.46222/ajhtl.19770720.550    
25. Jim Crow and Racialized Tourism Landscapes Under Apartheid - Rogerson, C.M. & Rogerson, J.M. DOI: https://doi.org/10.46222/ajhtl.19770720.551

VOLUME 13(2) 2024
1.Sport Tourism Competitiveness: A Systematic Review of Relevant Literature From 2012 to 2022 - Martín-González, R., Swart, K. & Luque-Gil, A.  DOI: https://doi.org/10.46222/ajhtl.19770720.501
2. Perceptions of Executive Chefs Regarding Skills and Competencies of Culinary Arts Students - Chabongwa, N., Kleynhans, C. & Roeloffze, A. DOI: https://doi.org/10.46222/ajhtl.19770720.502      
3. Enablers and Barriers to Public-Private Partnerships for Inclusive Tourism Development in South Africa - Lekgau, R.J., Daniels, T. & Tichaawa, T.  MDOI: https://doi.org/10.46222/ajhtl.19770720.503  
4.Demography and Organisational Commitment in Air Industry: Strategies for Guaranteeing High Performance of Airport Employees’ Wellbeing - Alfehaid, M.M., Hassan, T.T. & Saleh, M.I.  DOI: https://doi.org/10.46222/ajhtl.19770720.504
    
5. An Exploratory Study of Adventure Tourism Activity Preferences in Gauteng, South Africa - Chauke, T.J., Tshipala, N.N. & Boshoff, L. DOI:  https://doi.org/10.46222/ajhtl.19770720.505     
6. Decoding Host-Tourist Interaction and Tourists’ Intention to Revisit: A Mediation Model of Place Attachment - Khaki, A.A., Shaban, R. & Mir, M.A DOI:  https://doi.org/10.46222/ajhtl.19770720.506     
7. Mapping the Behavioral Intentions of Tourists to Revisit Cultural Destinations: A Bibliometric Analysis - Gaonkar, S. & Sukthankar, S.V.  DOI: https://doi.org/10.46222/ajhtl.19770720.507     
8. Adventure-Based Experiential Learning Instructors' Perceptions and Expectations of an Industry Governing Body -Stevens, Y., Weilbach, J.T. & Schreck, C.M.   DOI: https://doi.org/10.46222/ajhtl.19770720.508     
9. Technology Usage for Crisis Management in the Hospitality Industry - Chokoe, M.T. & Sao Joao, E.A DOI: https://doi.org/10.46222/ajhtl.19770720.509     
10. Will Satisfied Visitors Always Revisit and Recommend? Evidence From Kakum National Park - Ghana - Tengan, C., Maayir, G., Kuusogre, A. & Sakyi, R.  DOI: https://doi.org/10.46222/ajhtl.19770720.510     
11. Nutritional Knowledge and Food Preparation Practices of Volunteer Food Handlers in Schools - Senetla, T., Kesa, H. & Onyenweaku, E DOI: https://doi.org/10.46222/ajhtl.19770720.511     
12. The Effectiveness of Marketing Strategies of Tour Operators in the Promotion of Small Tourism Enterprises in KwaZulu-Natal - Myeni, S. & Chili, N DOI: https://doi.org/10.46222/ajhtl.19770720.512     
13.  The Application of Menu Planning Principles in Food Waste Prevention by Food Handlers in Supermarket Kitchens in Soweto, South Africa - Xaba, P., Marumo-Ngwenya, K. & Kearney, J.E.  DOI: https://doi.org/10.46222/ajhtl.19770720.513     
14. Residents’ Perceptions of the Socio-cultural Impacts of Tourism and Suggested Solutions on the Golden Mile of Durban - Mkhize, S.M. & Hlengwa, D.  DOI: https://doi.org/10.46222/ajhtl.19770720.514     
15. The Leadership Role in Sustainable Community-Based Tourism Development Within a Rural Setting - Mokabe, M., Setokoe, T.J. & Ramukumba, T.  DOI: https://doi.org/10.46222/ajhtl.19770720.515     
16. Constructing Township Tourism for Foreign Consumption -  Umejei, A. & Naidu, M.  DOI:  https://doi.org/10.46222/ajhtl.19770720.516 
17. Traces of the Past: The Bantu World and Black South African Travel Mobilities in the 1930s -  Christian M. Rogerson DOI: https://doi.org/10.46222/ajhtl.19770720.517     
18.  Implications of Traditional Festivals for Poverty Alleviation and Tourism Development in Ekiti State - Oloidi, A.J. & Ejikeme, J.N.U. DOI: https://doi.org/10.46222/ajhtl.19770720.518     
19. Mothers' Needs and Expectations During a Family Holiday: Has Their Quality of Life Improved Due to the Holiday? - Naudé-Potgieter, R.  DOI: https://doi.org/10.46222/ajhtl.19770720.518
20. Enhancing Brand Loyalty Through Consumer-Celebrity Congruence in the Hospitality Sector - Trung, D.B., Tra, N.T.T., Tri, L.D.M. & Anh, N, V. DOI: https://doi.org/10.46222/ajhtl.19770720.520     
21. Key Success Factors within the Ghanaian Tourism and Hospitality Industry: The Balanced Score Card Approach - Agbenyegah, A.T. & Neequaye, K.  DOI: https://doi.org/10.46222/ajhtl.19770720.521     
22.Porter’s Strategies and Firm Competitiveness: The Mediating Role of Market and Technological Innovation -Mashingaidze, M., Phiri, M., Nyatsambo, M., Bomani, M. & Chokera, F.  DOI: https://doi.org/10.46222/ajhtl.19770720.522
23. A Retrospective Analysis of Information Technology in Tourism Research - Bhatt, V., Singh, P., Mishra, S., Bhartiya, S. & Tyagi, P.   DOI: https://doi.org/10.46222/ajhtl.19770720.523       
24. Exploring the Presence and Adoption of Quality of Work-Life Dimensions in the Hotel Industry?- Supina, S. & Singh, A.   DOI: https://doi.org/10.46222/ajhtl.19770720.524
25. Knowledge Retention in Botswana’s Tourism and Hospitality Industry: Challenges and Prospects - Motshegwa, N. & Oshamo, B.   DOI: https://doi.org/10.46222/ajhtl.19770720.525 
26. Consumers Incentivizing Employees, “Let Me Give You a Tip” - Wung, E.A., Kountchou, A.M. & Mouafo, P. DOI: https://doi.org/10.46222/ajhtl.19770720.526     

VOLUME 13(1) 2024
1. Who is Visiting South African Beaches and Why? - du Preez, M. & du Plessis, E. https://doi.org/10.46222/ajhtl.19770720.476   
2. Destination Image of Selected Tourist’s Sites in the Volta Region of Ghana and Future Behavioural Intentions of International Tourists- Agyeman-Duah, M.O., Dzansi, D.Y., Onojaefe, P.D. & Amoakoh, E.O. DOI: https://doi.org/10.46222/ajhtl.19770720.477     
3. Cruise ship Work Readiness: Investigation of the Moderating Effect of Preventive Behavior towards Self Efficacy and Career Motivation in Cruise ship Industry - Alvero, M. & Masa, J.R. DOI: https://doi.org/10.46222/ajhtl.19770720.478     
4.The Predictive Relationship Between Hospitality Students' Satisfaction with Their Major of Study and Their Entrepreneurial Intentions - Alzyoud, S., Harb, A. & Alakaleek, W.  DOI: https://doi.org/10.46222/ajhtl.19770720.479
5.
Chefs’ Visibility on the Official South African Tourism Website - Giampiccoli, A., Mnguni, E.M. & Mtapuri, O.  DOI: https://doi.org/10.46222/ajhtl.19770720.480     
6.Discovering Real-time Digital Inclusive Storytelling for Enhancing Place Branding Experience - Roy, G. & Chakraborty, A. DOI: https://doi.org/10.46222/ajhtl.19770720.481
7. Determination of Factors Influencing Users’ Satisfaction with Urban Green Open Spaces in a sub-Sahara African City – Evidence from Enugu, Nigeria - Ubani, O., Jiburum, U., Sam-Amobi, C. & Egbenta, I. DOI: https://doi.org/10.46222/ajhtl.19770720.482     
8. A Framework for Evaluating Geotrails for Education and Geotourism - Chingombe, W. DOI: https://doi.org/10.46222/ajhtl.19770720.483     
9. Servicescape and Customer Satisfaction in a Fine-dining Restaurant Setting - Eka, J.E., Sunday, E.G., Emmanuel, E.E., Offiong, B.F. & Inyang, I.B.   DOI: https://doi.org/10.46222/ajhtl.19770720.484     
10.Modelling Exchange Rate Fluctuation on Tourism Demand- Maiyo, A.K., Atitwa, E.B. & Morris, Z.N.DOI: https://doi.org/10.46222/ajhtl.19770720.485     
11. Recovery and Resilience Measures Taken by Travel Agencies in Mpumalanga, South Africa - Mbuyane, S., Sifolo, S.P.P. & Naude-Potgieter, R. DOI: https://doi.org/10.46222/ajhtl.19770720.486     
12. Employee Perceptions of Service Quality in the Housekeeping Departments of Graded Hotels in Bloemfontein - Mosikatsana, R. P., Van Zyl, J. & Crowther, D. DOI: https://doi.org/10.46222/ajhtl.19770720.487     
13. Charting the Future Trajectory of Sustainable Tourism Research in Africa - Musa, H.G., Fatmawati, I., Nuryakin, N. & Suyanto, M. DOI: https://doi.org/10.46222/ajhtl.19770720.488     
14. Socio-Economic Factors Influencing Customer Level of Satisfaction on Hotel Infrastructure - Oloso, S.E., Shida, I.O. & Peter, M.W. DOI: https://doi.org/10.46222/ajhtl.19770720.489     
15. Mapping Research Streams and Future Agenda in Community-Based Tourism Development: A Bibliometric Approach - Pardosi, J., Putra, I.M. & Rahmadana, M.F. DOI: https://doi.org/10.46222/ajhtl.19770720.490     
16. Examining Service Gaps and Passengers’ Perceived Service Performance of Thailand’s Regional Airports: A Comparative Analysis of Different Characteristics - Suwannakul, E., Khetjenkarn, S. & Wichaidit, S.  DOI: https://doi.org/10.46222/ajhtl.19770720.491     
17. The Effect of Environmentally Sustainable Practices on Hotel Guests’ Satisfaction and Retention - Ndalnamu, J.P., Ezenagu, N. & Olugbemi-Gabriel, O. DOI: https://doi.org/10.46222/ajhtl.19770720.492     
18. The Effect of Demographic Variables on International Tourist's Perception of Destination Image in the Volta Region of Ghana - Agyeman-Duah, M.O., Dzansi, D.Y., Onojaefe, P.D. & Amoakoh, E.O.  DOI: https://doi.org/10.46222/ajhtl.19770720.493
19. An Exploratory Review of the Challenges Faced by Lecturers of Tourism Research Methodology in South Africa - Hermann, U.P. & Du Toit, P.H.  DOI: https://doi.org/10.46222/ajhtl.19770720.494     
20. Sportscape Variables and Spectator Satisfaction Towards Willingness to Return to Designated Professional Women’s Soccer Events - Mabasa, P.N. & Masitenyane, L.A. DOI: https://doi.org/10.46222/ajhtl.19770720.495     
21. Understanding the Acceptance of Digital Marketing Among Tour Operators: An Empirical Study - Yusrini, L., Eviana, N., Maeenuddin, Dorbala, R. & Darmadi, R. DOI: https://doi.org/10.46222/ajhtl.19770720.496
22. Social Loafing and Job Performance in Hotels: Does Transactional Leadership Matter? - Alghamdi, A., Baquero, A., Khairy, H.A. & Salama, W.M.E.  DOI: https://doi.org/10.46222/ajhtl.19770720.497     
23.Gastronomic Experience by Understanding Tourist Satisfaction and Advocacy - Darwis, R., Handyastuti, I., Sanggramasari, S. & Octaviany, V. DOI: https://doi.org/10.46222/ajhtl.19770720.498     
24. Green Choices: Exploring Environmental Responsible Practices and Their Impact on Guest Intention in Dinokeng Accommodation Establishments - Lulama, N., Roeloffze, A. & Kleynhans, C. DOI: https://doi.org/10.46222/ajhtl.19770720.499
25. The Impact of Smart Hotel Technology on Guest Satisfaction and Loyalty: A User Competency Perspective - Dianawati, N., Saepudin, P., Misran, M., Sinaga, E.K., Putra, F.K.K. & Susanto, E.  DOI: https://doi.org/10.46222/ajhtl.19770720.500     




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